Latest review first
The only way you can speak to someone is via email. It takes weeks to get back to you. it will not allow me to delete my debit card information off of the app. I canceled my membership over 2 months ago and have received two boxes since. however I can't check out on...Read more
Company wrote 1 public responses to the review from 1 day ago.
Adore me charges its customers without telling them for a supposed VIP membership they didnt even know they sign up for. I placed an order from adore me for almost 100$ and then about 11 days later they sneakily tried to charge me for a VIP membership I dont remember...Read more
Company wrote 0 private and 1 public responses to the review from Dec 11.
I have ordered from adore me about 4 times. The last two times the tracking on my order was impossible. I would check for updates on delivery. All i would get is was it was shipped. That i am not even sure it shipped. The was the second time i was unable to actually...Read more
Company wrote 1 public responses to the review from Dec 06.
Unfortunately, I have had an absolutely horrible experience with AdorMe. I was really excited when I made my order, as what had been advertised to me was an extremely pleasant and quick process, but that is not what I experienced at all. I originally placed my order...Read more
Company wrote 1 public responses to the review from Dec 05.
When I skipped the month for November, I noticed that my usual store credit balanced was reduced to $70 when in fact it’s over $150 the previous month. I called Adore Me customer service and they notified me that I was supposedly had received an email with my E-Gift...Read more
Company wrote 0 private and 1 public responses to the review from Nov 20.
I got an email for partial refund of $44. I expect a full refund of $199.75!!Read more
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private and 1 public responses to the review from Nov 10.
Adore me is a horrible company. Do not order with them, especially within Canada. My first order with Adore Me when I signed up with them as a V.I.P went fine. I got my order within 10 business days, with all the items that were ordered, in a nice protected box, and...Read more
Company wrote 0 private and 1 public responses to the review from Nov 07.
Christmas shop elsewhere. My senior citizen husband has been promised a refund and that he would be taken out of a monthly program that he did not realize he was in for. We have received nothing. He thought he was out of the program last April but now I realize that he...Read more
Company wrote 0 private and 1 public responses to the review from Nov 02.
I didn't like
- Getting lied to by customer service
- Awful customer care
Placed an order on Thursday, August 9, 2018 Order #304951994. I received an email stating there was going to be a delay because they were moving warehouse. I have been a happy client on the monthly plan and been ordering for almost a year. It is Oct.24, 2018 now, I...Read more
Company wrote 0 private and 2 public responses to the review from Oct 24.
- Color selection
- Merchandise is excellent
- Fast shipping and delivery
I didn't like
- Horrible response time
- No escalation department
- No package yet
Last year I bought gift cards. For some reason they say they no longer accept gift cards. I asked for a refund and they told me no, they would credit my account. The problem with that is I have no account and if I did my friend would have to know my info. They finally...Read more
Company wrote 0 private and 2 public responses to the review from Oct 23.
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