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You took 39 dollars out my account without asking me so I'm mad so I want my money back in my bank account

User's recommendation: Answer the phone.

Monetary Loss: $40.

Preferred solution: Full refund.

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Hello Kim, Please contact us at or give us here an order number related to your Adore Me account so that we can assist you further. Best wishes, Adore Me


Hi, Thank you for the review, we apologize for any confusion! It sounds like you joined our VIP Membership with your first order and did not shop or skip the month by the fifth of the month.

The membership is one of two payment options (the other is Pay as You Go) you select during checkout with your first order. Members are never obligated to order each month, instead, they visit the site between the first and fifth and choose to either shop or skip that month. If you do not shop or skip between the first and the fifth, you’ll see a $39.95 charge on the card provided. This turns into store credit that you can shop with anytime We send reminder emails, but you’re welcome to make use of our no-questions-asked 30 day refund policy:

Let us know if you have other questions!

We’re happy to help. Best, Adore Me

@Eniko Adore Me Representative

Cancel my account

@kimberley w Emu

Hello Kim, I would be happy to help. But please give me more information related to your account.

I will need either an order number from your account, an email address or a full name with shipping address.

After I located your account I will be able to assist you right away. Kind regards, Adore Me

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