I placed an order for $154 worth of product on November 21. I called customer service several days ago, and was given a canned and unhelpful response about a delay.
I called again today and was offered a refund but no insight into the status of my order, which I must have by Dec 8. The site says that order is shipped within 2 to 3 days, and I feel pretty sure this is a scam. A refund doesn’t cut it—I just need to know the status of my order, since this is time sensitive. When i followed up today’s call with two emails, I received no reply at all.
I do not want a canned script reply to this message.
I want someone to tell me the exact status of my order in the warehouse, which any reputable company would be capable of doing after a week of “processing”. Order
Product or Service Mentioned: Adore Me Shipping Service.
Reason of review: Order processing issue.