Adore Me Phone Numbers and Emails

Toll-Free Number:

  • (800) 433-2367

Adore Me Emails:

Customer Service
Legal
Privacy Inquiries

Adore Me Contact Information

Adore Me Website:

Adore Me Help Center:

Corporate Office Address:

Adore Me
Garment District,
New York, New York
United States
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Adore Me Rating Based on 366 Reviews

Rating details

3.6
more details
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Advertised vs Delivered

Rating stats

Rating trend

Summary of Adore Me Customer Service Calls

740 TOTAL
CALLS
03:29 AVG CALL
DURATION
21% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Adore Me Customer Service?

Payments and Charges Question:

Shipping and Delivery Question:

  • “Missing items”
  • “Expedite shipping”
  • “My daughter is no Longer with us I keep getting shipments and my credit card keeps getting charged I am going to send them back in the mail but I want this account closed I do not have her email address because she's no longer with us”

Activation/ Cancellation Question:

  • “Canceling my subscription”
  • “Cancel account and return”
  • “Cancel membership”

Account Question:

Refund Question:

  • “Refund”
  • “For a refund”
  • “Refund needed”

Request for Information Question:

  • “Someone took money out of my checking account and it wasn't me who order something”
  • “Member question”
  • “About my refund i haven't recieved”

Return/ Replace Question:

  • “Need a return label”
  • “Returns”
  • “Return”

Product/ Service Question:

  • “Membership”
  • “Bra broke after wearing two times”
  • “I’m authorized withdrawal”

Staff Question:

  • “The reason why im calling because i cannot do my purchases .your services is not reliable. No one answering the phone .maybe just wasting my time”
  • “Customer service”

Website/ Application Question:

  • “The site requires me to pick a pair of panties and none are my size”

Other Question:

  • “Personnel”
  • “To take me name off so they can stop charging my daughter”
  • “You are sending something I did not order”

About

Adore Me Return Policy
To read more: https://www.adoreme.com/awrma/customer_rma/list/
Adore Me Delivery Policy
To read more: https://www.adoreme.com/free-shipping
Adore Me Terms of Service
To read more: https://www.adoreme.com/terms-conditions
Adore Me Privacy Policy
To read more: https://www.adoreme.com/privacy-policy
Adore Me FAQ
To read more: http://help.adoreme.com
Top Adore Me Services

Shipping Service, Customer Care, Vip Membership

Top Adore Me Products

Bra, Website, Underwear

Adore Me Pros and Cons

Pros: Products, Prices of their items, Items they actually sent me, Items, Styles

Cons: Customer service, Poor service, Stupid generic replies to my questions, Processing times, Horrible response time

Summary

Adore Me is a fashion brand of women’s apparel and intimates. It was founded by Morgan Hermand-Waiche in May 2011. Its headquarters is based in New York City, New York, United States of America. Adore Me offers sleepwear, corsets, lingerie, panties, and bras. It provides standard and plus sizes. The company has been selling its products since 2012. Available payment options are as follows: Visa, MasterCard, and Discover Card. The company accepts returns within 30 calendar days of receipt. Adore Me ships products only to Canada and the United States. Customer service is provided Monday – Friday from 8:30 a.m. to 8:00 p.m. EST.

Adore Me reviews and complaints

Adore Me is ranked 95 out of 2730 in Footwear and Clothing category

Area Served

Canada, USA, Worldwide, UK, Other, Australia

Payment Methods

VISADiscoverMasterCard

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