Anonymous

Adore Me - Review in Footwear and Clothing category

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I purchase a item received it and it was the wrong size. Never even tried it on.

Just held it up tags were still on so I put it back in the bag and box and shipped back for exchange. Then I get a email claiming that it was damaged.

This company is a rip off. Don't trust this company it's a scam.

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Reason of review:
Return, Exchange or Cancellation Policy
1 comment
Guest

The company did the same thing to me! I never wore the item (could tell it was a no-go as I took it out) double bagged it to ship back and then they claimed the item was damaged (dirty).

Total BS! If it was shipping damage, it should be insured via USPS.

I said refund or I'm doing a charge back. Scam to not refund!

Anonymous

Adore Me Shipping Service Review

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Same as everyone else places order never received it offered a $10 credit and to refund shipping because I opted to get rush delivery never got refunded never got my items this site is a total rip off never ever again. Don't shop here!!!
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Reason of review:
Order processing issue
Anonymous

Adore Me - Customer Care Review

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I was trying to inquire about adore me products and their return policy as I've never bought lingerie online. I called customer service, was on hold for 15mins, was connected to a lady in the phillippines who was hard to understand she ask Myers if I was ready to order and I explained I hadn't placed an order yet but wanted information when about the return policy, she hung up. Not a good start I will not be ordering from this company
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Reason of review:
Return, Exchange or Cancellation Policy
Merie Moa

Bras Review

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Got disconnected. Need to exchange my bras for a larger size. Need 44 DDD. PLEASE LET ME KNOW HOW TO EXCHANGE MY ITEMS. LORI BENNETT 4521LMASON66@***.COM
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Reason of review:
Return, Exchange or Cancellation Policy
Anonymous

What is wrong with this company???

READ THE REVIEWS. I put in an order on 1/16/2017 that was supposed to be delivered no later than 1/23/2017. It is now 1/31/2017 and I have tried twice to contact them via email, and sat on the phone for 15 min each (of 5 calls) and unable to reach ANYONE. SURE, there auto emails are getting to me and when I checked my bank account and called them about the $75 charge, they told me it looked like a REOCCURRING charge. I DID NOT sign up for the monthly deal, I DID NOT want to be a member until I got the product. Now I just want my money back. I will be going to the BBB and also will try to find other contact information on them. This is ridiculous. Waste of money, and time. If ANYONE knows another contact where they made progress with their account, please respond. Thanks, Kirstin
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Loss:
$78
Reason of review:
Poor customer service

Preferred solution: Full refund

1 comment
Guest

Omg I am having the same problem. I order it on 17 and now it's the 31st and still having received anything. I been trying to check the tracking status but the tracking stop January 25 I will try calling them tomorrow because this is unacceptable:(

Anonymous

Short Review on January&nbs-05:00;30,&nbs-05:00;2017

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Horrible horrible horrible. I work hard for my money not to be scammed. I don't know who taught you how to run a business but this is beyond deceitful. I would appreciate my money back for the set that has never made to my home after receiving email after email that it has been shipped. I will get my justice and take me off your mail list
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Reason of review:
Problem with delivery
Taber Riq

Adore Me Shipping Service Review

No answer, you sent wrong size, da maged box
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Reason of review:
Not as described/ advertised
Anonymous

Adore Me - Shipping Service Review

I placed my first order on January 11. The package was delivered on January 18. It contained the wrong item and not even close to the right size. I called in and was told the original item was no longer available and i could order any other set which i did. They also gave me a return label. I asked if i needed to put a note in the box. She said no it was in the computer. I sent the return back on Jan 20. It took 2 weeks and repeated phone calls but i finally received the replacement ordrr. The warehouse received thereturn on January 25. This should be the end of the story right???. NOPE, on z February 7 i received an email that the warehouse had received my return and since it wasn'tthe set i purvhased, they had chargedme for the replacement set. Phone calls to CS resulted in we will escalate it to pur warehouse and you will get an email when we resplve it 3 days later, no email, no call backfrom a supervisor and 3 hang up phone calls. I did dispute it with my bank and they can no longer charge their subscription fee to my account.
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Reason of review:
Order processing issue
Anonymous

Adore Me - Shipping Service Review

Terrible - I ordered a week a ago fir Valentine's Day cause that's what you do - the only day of the year and you send me a text a week later it shipped? Im obviously not going to get it in time -no call no emails- I call and their only response was well when I get it send it back - are you f'n kidding me? I certainly didn't need to call you to do that. No other options , nothing - there's no customer service don't bother calling, just more wasted time you can't get back.
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Reason of review:
Order processing issue
Ichael Qlh

Short Review on January&nbs-05:00;27,&nbs-05:00;2017

Was on hold too long
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Reason of review:
Poor customer service
Anonymous

Don't Buy

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I ordered a bra earlier from them but I didn't like the style and sent it back. Because I thought it was just that one bra - silly me - I bought another one.

It was way too small. I'm a 32D, I bought a 32D, and it was probably a 34B. When I called them to ask for a return, they said "Oh, no, you can't return that product. Would you like to exchange instead?" Of course I don't want to exchange.

Their products are terrible and I would not suggest this brand to anyone. If you are thinking about buying from here, please reconsider.

It's a terrible waste of money as well as time. I repeat: DO NOT BUY FROM ADORE ME.

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Loss:
$50
Cons:
  • Product
  • Return policy
Reason of review:
Returns, costumer service, fall advertisement

Preferred solution: A return and refund

Anonymous

DO NOT FALL FOR BUY 5 GET 6TH ONE FREE

I loved this product, and they are true to size. However, you will get scammed at some point.

They have several ways that they do it too. Read the small print and the small print if you use their "discount cards". They send 10 dollar discount cards with your orders. When you use that card if negates the buy 5 get 6 one free.

Also, I tried for several days to cancel this month and it acted like I had already done it and on the 6th day I have a credit. When you try to talk to them about the problem they start talking about the "fine print". So DO NOT use the discount cards they send you and make double sure that you have cancelled. If it doesn't let you cancel by the 3rd or 4th day you had better call and get it cancelled.

I now am going to have to tell friends that I was mistaken about this company and NOT to sign up. Check the BBB reviews and google their reviews BEFORE you buy from this company.

I now wish that I had done that. Really disappointed, and loved the product but I will now be cancelling my membership with this company.

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Reason of review:
Return, Exchange or Cancellation Policy
Anonymous

Adore Me Vip Membership Review

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DO NOT ORDER FROM THIS COMPANY ADORE ME !!!!! I have called repeatly to stop taking monies from my account. Every month I have to call for a refund. I have tried to cancel my membership 4 times now WHAT PART OF CANCEL MY MEMBERSHIP AND STOP TAKING MY MONEY DONT THEY UNDERSTAND
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Reason of review:
Return, Exchange or Cancellation Policy
Anonymous
map-marker Mesa, Arizona

Bad Company

DO Not order from this company. they will keep taking money out of your account every month even after you have told them to cancel. They just want your money. I have told them at least twice to cancel but they just keep taking out money. I have had it with these people. Customer service is non-existent I Am on a fixed budget and cannot afford these people to just take out money when the want for nothing. No service at all. Request to cancel goes to deaf ears. Because of them I will never order from any company again. Who can you trust? NOT THEM THAT'S FOR SURE.
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Reason of review:
Pricing issue
Anonymous
map-marker Cartersville, Georgia

Bra Deal Review

My daughter has an account whit you guys an I want it cancelled I get fix income I can't afford to keep getting $39 out of my account everymounth if you don't cancel I will be suing
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Reason of review:
Return, Exchange or Cancellation Policy
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